EVERLASTING DIAMONDS WAS a local jewelry store specializing in custom made jewelry. The team took pride in being known for their customer service and satisfaction. But they also understood that there ...

Since launching in 2002, INSTORE has won 89 international journalism awards for its publication and website. Contact INSTORE's editors at [email protected].

(PRESS RELEASE) NEW YORK, NY — As the second cohort of the COUTURE Diversity Action Council (DAC), The Luminaries by COUTURE, transitions to their final stages of the mentorship program, the DAC has ...

What’s the Brain Squad? If you’re the owner or top manager of a U.S. jewelry store, you’re invited to join the INSTORE Brain Squad. By taking one five-minute quiz a month, you can get a free t-shirt, ...

Writing a long email? Break it into two parts, says leadership expert Erica Dhawan. “Start with a quick summary at the top and then go into the details.” It greatly helps people digest the message, ...

PICTURE IT: YOU and I are looking at buying a jewelry store that is making $1.5 million in revenue, has an inventory of $500,000 or less on average, and no debt. It’s a healthy sounding business so ...

FOR THE LAST two to three years, we retailers were unusually busy and profitable. We couldn’t help but make money despite ourselves. But like the old saying goes, nothing good lasts forever. The world ...

HAILEY BIEBER JUST added a sparkly new keepsake to her jewelry wardrobe, a diamond-embellished “MOM” ring that commemorates the birth of Jack Blues Bieber on August 22. The model and skincare ...

THE HOLIDAY SEASON is more than just a sales rush. It’s a prime opportunity to enhance customer experiences, boost team morale, and drive long-term growth. Here are five initiatives to invigorate your ...

Retail sales increased again in August as consumer demand and easing inflation overcame slower job growth, the latest CNBC/NRF Retail Monitor reports. Total retail sales, excluding automobiles and ...

WHEN M.S. RAU opened its first pop-up shop in Aspen, CO, this summer, new clients were enchanted. They were also highly qualified buyers — by design. Founded in 1912 and led by third-generation owner ...

PLAYING GAMES IN A store with the staff getting cash and prizes typically increases sales. What’s better than more STUFF when we all do better. Here’s some I’ve shared with jewelers. Pass the buck.